Principal provider of acute care services in the county of Cornwall | Royal Cornwall Hospitals NHS Trust
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eRecords Assistant

Band 2

Main area
Health Records
Band 2
Fixed term contract: 12 months duration
37.5 hours per week, Mon to Fri, from 07:00 –15.00 or 09.00 – 17.00.
Job ref
Royal Cornwall Hospital
Truro, Cornwall
£17,460 to £18,702 pa
18/10/2018 23:59
Interview date



eRecords Assistant

Fixed term contract: 12 months duration

Have you ever thought of joining a self-motivated, productive team of dedicated people?

The Health Records Department within the Records Management Service at the Royal Cornwall Hospital Truro is looking to appoint a cheerful and motivated person to work within both the busy Medical Records Library and The Clinic Prep Departments.

The eRecords Assistant will be responsible for delivering an excellent customer service to patients. You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequent interruptions, and you must possess effective communication skills whilst always maintaining patient confidentiality.

Working as part of a team of 44 members of staff, duties may include retrieving case notes within the Health Records Department, using an electronic tracking system and preparing case notes for use by health care professionals.

Accuracy and numeracy will be essential skills and you will be used to achieving and sustaining deadlines whilst working with minimum supervision in a safe and considerate manner. You will also need to read hand written or electronic documents displayed as 10/11 font.

Medical records can weigh as much as 10kg so good dexterity and manual handling skills are essential, as is the ability to climb ladders up to two metres high. This position may therefore not be suitable for a person with a disability or health condition.  

Flexibility and reliability is of extreme importance, as you may be required to cover absences and participate in the Bank Holiday rota.

The successful applicant should be prepared to work in a challenging and changing environment.

There are full-time posts available working 37.5 hours per week, Monday to Friday, from either 07:00 –15.00 or 09.00 – 17.00.  However there may be part-time opportunities available. Please can you clearly indicate at the top of your supporting information which post you are applying for.

For further information please contact Robin Martin, Clinic Preparation Supervisor, on 01872 254635.

Proposed interview date: 29th / 30th October 2018


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Further details / informal visits contact

Robin Martin, Clinic Preparation Supervisor, on 01872 254635.