Principal provider of acute care services in the county of Cornwall | Royal Cornwall Hospitals NHS Trust
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eRecords Assistant

Band 2

Main area
Health Records
Band 2
Fixed term contract: 12 months duration
Sat and Sun from 09:00 –17:00 or Sat only from 09:00 –17:00
Job ref
Royal Cornwall Hospital
Truro, Cornwall
£17,460 to £18,702 pa
18/10/2018 23:59
Interview date



eRecords Assistant

Fixed term contract: 12 months duration

Have you ever thought of joining a self-motivated, productive team of dedicated people?

The Health Records Department within the Records Management Service at the Royal Cornwall Hospital in Truro is looking to appoint a cheerful and motivated person to work within both the busy Medical Records Library and The Clinic Prep Departments.

The eRecords Assistant will be responsible for delivering an excellent customer service to patients. You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequent interruptions, and you must possess effective communication skills whilst always maintaining patient confidentiality.

Working as part of a team of seven members of staff, duties may include retrieving case notes within the Health Records Department, using an electronic tracking system and preparing case notes for use by health care professionals.

Accuracy and numeracy will be essential skills and you will be used to achieving and sustaining deadlines whilst working with minimum supervision in a safe and considerate manner.

You will also need to read hand written or electronic documents displayed as 10/11 font.

Medical records can weigh as much as 10kg so good dexterity and manual handling skills are essential, as is the ability to climb ladders up to two metres high. This position may therefore not be suitable for a person with a disability or health condition.  

Flexibility and reliability is of extreme importance, as you may be required to cover absences and participate in the Bank Holiday rota.

The successful applicant should be prepared to work in a challenging and changing environment

There are two positions available, one working on Saturday and Sunday from 09:00 –17:00 and the other on Saturday only from 09:00 –17:00.  Please can you clearly indicate at the top of your supporting information which post you are applying for.

For further information please contact Allison Martin, Health Records Library Supervisor, on 01872 254506 on Saturday or Sunday between 09.00 and 17.00. 

Proposed interview date: 27th October 2018

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Further details / informal visits contact

Allison Martin, Health Records Library Supervisor, on 01872 254506 on Saturday or Sunday between 09.00 and 17.00.